Customer Service Supervisor

Company: Entreprise Industrielle

Job Type:

Administration & Office Support

Location: Port-au-Prince, Haiti

Start Date: September 05, 2019

Posted On: Aug 05, 2019

Apply now!

Customer Service Supervisor at Entreprise Industrielle

Job Description:

Customer Service Supervisor is responsible to handle all complaints and follow up with the appropriate department to resolve all clients’ problems quickly and effectively while ensuring client satisfaction.


 Receive via email or telephone all complaints from our customers, consumers and partners
 Register all complaints in the system
 Liaising with internal departments to ensure clients’ complaints are fulfilled effectively and quickly.
 Take a hands-on approach to resolving every issue, owning it from start to finish.
 Building and maintaining customer loyalty and high satisfaction levels
 Eye rep administration
 Communicate important feedback from customers internally.

Job Qualifications:


 Diploma or Bachelor degree in Business Administration or related sciences.
 At least one (1) year experience in customer service

Only the shortlisted candidates will be called.

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