Q: I forgot my password. How do I log in?
A: Click on the link “Log In” box. You’ll get a window with a “Lost your Password?” box. Enter the email address you use for your Job509 account. Click “Submit” and we’ll send you instructions for resetting your password.
Q: I forgot my username. How do I log in?
A: Your username should be your email address. If that's not working, contact us at info@job509.com.
Q: How do I change my password?
A: You have to “Log In” with your user name and password. Click on “My Account” in the upper right-hand corner of the page. Then you click on “change password”, enter your new password, confirm and click “Change password”.
Q: How do I change my email address?
A: Go to “My account” on the menu page. Change the Email and click on “Save changes”.
Q: How do I update my Profile?
A: First, log in to your Job509 account. Then click on “My resume”, make the change and when finish click on “Save Changes”.
Q: Why should I create a Profile?
A: Your Profile contains a collection of professional and personal details that is used to match you to job opportunities and to help you create your resume.
Q: Can I use my Employer username and password for my Seeker account?
A: No. These are two separate accounts.
Q: What should I do if I have not received the email that allows me to create a new password?
A: The email might have been accidentally flagged as spam. Try looking for it in your spam folder. If that doesn't work, Contact Us.
Q: How do I create a resume on Job509?
A: You can create your resume by clicking “Create resume” on the main page.
Q: How do I add more information to my resume?
A: After you complete the initial resume steps, you can view your posted resume. At this point, you can edit individual sections and add more career-related information. You can update your resume at any time by clicking on “My Resume”.
Q: Who will see my resume?
A: Only if you apply for a job that your information will be visible so the employer can contact you.
Q: What happens when I delete a resume?
A: If you delete a resume, it will be permanently deleted and irretrievable. If you delete a resume that you used to apply online for a job, some companies, may have retained a copy of your resume in their own files or databases. Job509 is not responsible for the retention, use, or privacy of resumes in these instances.
Q: How do I print my resume?
A: On the Resume View page, you click on “Generate PDF”. Click Print to print the resume.
Q: How can I confirm that my resume and cover letter have been submitted?
A: You can view the jobs you have applied for when you log in and click on “My Jobs”.
Q: How can I get more information about a job posting?
A: Employers post their own jobs and are responsible for the content. Try getting in touch with the company via their website. You can also go to Job509's Contact Us page.
Q: How do I know if a job is still available on Job509?
A: Job509 doesn’t keep old jobs on the website. Once the company finds a candidate, the job is no longer available on Job509.com.
Q: How can I get more information about a job posting?
A: Employers post their own jobs and are responsible for the content. Try getting in touch with the company via their website. You can also go to Job509's Contact Us page.
Q: What happens when I apply online for a job that's posted on job509.com?
A: Employers receive your resume and cover letter (if you have one) within their applicant tracking folders on Job509. You may receive an email from the Employer confirming the receipt of your resume. Please note that some Employers and Recruiters may not respond immediately to your resume submission. After you apply for a job, your complete application is then listed on your “My Jobs” page and can be tracked from there.
Q: Do I need to have a Job509 member account to apply for jobs?
A: Yes. It's fast and easy, though, and can be done as part of your first job application! Click “Apply now” and enter your email address and a password. Then you can complete your job application.
Q: Do I need a resume to apply to a job posting?
A: Yes, your resume will be included when you apply online. You can create your resume as part of your first job application. When you click “Apply now” on a job posting, you'll have an opportunity to create and include a resume using our Resume Builder tools.
Q: How can I track the jobs I've applied for?
A: Log In and click on “My Jobs”. You'll see the jobs you've applied for.
Q: Can I apply for the same job more than once?
A: No. Once you've applied for a job, you won't be able to apply for that job again.
Q: Does Job509 ensure that job postings are from reputable companies?
A: We want our job seekers to have a safe job search environment. Job509 prohibits the posting of any job opportunity that requires an up-front or periodic payment. If it is brought to our attention that a company is asking a job seeker to participate in any fraudulent activity, then Job509 will remove the job posting. Job509 acts as a venue for employers to post job opportunities and for candidates to post resumes. It's up to the seekers to decide whether they want to pursue a job opportunity, based on their interactions with the company.
Q: How do I post a job on Job509?
A: Log In with your company user name and password and click on “Post a Job” or on “Dashboard”.
Q: How to change a job offer on Job509.com?
A: Log In with your company user name and password and click on “Dashboard” then click on “Edit” next to the job offer you want to edit.
