Customer Service Supervisor at Entreprise de Distribution

Job Description:

Customer Service Supervisor is responsible to handle all complaints and follow up with the appropriate department to resolve all clients’ problems quickly and effectively while ensuring client satisfaction.

MAIN RESPONSIBILITIES

 Receive via email or telephone all complaints from our customers, consumers and partners
 Register all complaints in the system
 Liaising with internal departments to ensure clients’ complaints are fulfilled effectively and quickly.
 Communicate important feedback from customers internally.

Job Qualifications:

Education

- Diploma or Bachelor degree in Business Administration or related sciences.
- At least one (1) year experience in customer service
- Knowledge of Quickbooks

Only the shortlisted candidates will be called.