Customer Service Supervisor
Company: Entreprise de Distribution
Job Type:
Full-time
Sector:
Administration & Office Support
Location: Port-au-Prince, Haiti
Start Date: June 25, 2020
Posted On: May 25, 2020
Customer Service Supervisor at Entreprise de Distribution
Job Description:
Customer Service Supervisor is responsible to handle all complaints and follow up with the appropriate department to resolve all clients’ problems quickly and effectively while ensuring client satisfaction.
MAIN RESPONSIBILITIES
Receive via email or telephone all complaints from our customers, consumers and partners
Register all complaints in the system
Liaising with internal departments to ensure clients’ complaints are fulfilled effectively and quickly.
Communicate important feedback from customers internally.
Job Qualifications:
Education
- Diploma or Bachelor degree in Business Administration or related sciences.
- At least one (1) year experience in customer service
- Knowledge of Quickbooks
Only the shortlisted candidates will be called.